Legal notice

Last updated: 18 October 2026

Site operator

This website is operated by Optique Neo, an online retailer of ready-made multifocal reading glasses, selling exclusively over the internet. Contact: support@opticneo.store

Platform

This store runs on Shopify. Payments are processed by third-party payment providers, and card details are never stored by us.

Content and intellectual property

All text, photographs, graphics, and layout on this site are the property of Optique Neo or are used under licence. Reproduction, distribution, or commercial use without written permission is not permitted. Product names and trademarks belonging to third parties remain the property of their owners.

No professional advice

Information on this site about vision, lens strengths, and eye comfort is general information only. It is not medical or optometric advice, it is not a diagnosis, and it does not replace an eye examination. Our glasses are ready-made, non-prescription reading glasses and are not prescribed to any individual. If you have concerns about your eyesight, consult a qualified eye care professional.

Accuracy

We take care to keep product descriptions, prices, and availability accurate, but errors can occur. Where an error affects an order you have placed, we will contact you and either correct it with your agreement or cancel and refund the order in full.

External links

This site may link to third-party websites. We do not control their content and accept no responsibility for it.

Applicable law

These notices and our terms do not limit the mandatory consumer protection rights available to you under the law of your country of residence.

Complaints

Send any complaint to support@opticneo.store. We acknowledge every complaint within 24 hours and aim to resolve it within 14 days. Consumers in the European Union may also use the European Commission’s online dispute resolution platform.